Privacy Policy

Effective Date: April 2024

Welcome to FundCrew ("we," "us," or "our")! We are committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website fundcrew.ca (the "Site") and our services.

By accessing or using our Site and services, you consent to the terms outlined in this Privacy Policy.

1. Information We Collect:

a. Personal Information:

- We collect personal information, such as your name, email address, shipping address, and payment details when you make a purchase or register for an account.

b. Non-Personal Information:

- We may collect non-personal information, such as browser type, device information, and IP addresses, to improve our services and user experience.

2. How We Use Your Information:

a. Order Processing:

- We use your personal information to process and fulfill your orders, including order confirmation, shipping, and customer service.

b. Account Management:

- Your account information is used to manage your account, provide personalized content, and facilitate communication.

c. Marketing and Promotions:

- With your consent, we may use your email address to send you promotional materials, newsletters, and updates about our products and services. You can opt-out at any time.

d. Analytics:

- We use non-personal information for analytics purposes to improve our Site, services, and user experience.

3. How We Share Your Information:

a. Service Providers:

- We may share your information with trusted third-party service providers to assist us in operating our Site, processing payments, and delivering products.

b. Legal Compliance:

- We may disclose your information if required by law or in response to a valid legal request.

4. Your Choices: 

a. Opt-Out:

- You can opt-out of receiving promotional emails by following the unsubscribe instructions provided in the email.

b. Account Information:

- If you manage a group or fundraiser you can review and update your account information by logging into your account on our Site.

5. Security:

- We implement security measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Changes to this Privacy Policy:

- We reserve the right to update or modify this Privacy Policy at any time. The effective date will be revised accordingly.

8. Contact Us:

- If you have any questions or concerns about our Privacy Policy, please contact us at info@fundcrew.ca

Thank you for trusting FundCrew with your information.