Privacy Policy
Effective Date: October 4, 2026
Welcome to FundCrew ("we," "us," or "our")! We are committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website fundcrew.ca (the "Site") and our services.
By accessing or using our Site and services, you consent to the terms outlined in this Privacy Policy.
1. Information We Collect
a. Personal Information
When you register for an account, we collect your name, email address and phone number.
When you make a purchase, we collect your name and email address. Payments are handled by our payment processor, Stripe. We never see or store your card details.
When a group organizer sets up a fundraiser, they may add their group members' names, email addresses and phone numbers so members can get their personal fundraising link and updates.
b. Non-Personal Information
We may collect non-personal information, such as browser type, device information, and IP addresses, to improve our services and user experience.
We use Google Analytics, which uses cookies to collect information about how visitors use the Site, like which pages are visited and how long people stay. This information is collected by Google and is not used to identify you personally.
2. How We Use Your Information
a. Order Processing
We use your personal information to process and fulfill your orders, including order confirmation, pickup or delivery details, and customer service.
b. Account Management
Your account information is used to manage your account, provide personalized content, and facilitate communication.
c. Fundraiser Updates
Group member contact info is used to send fundraiser emails, like your personal link, progress updates and reminders.
d. Marketing and Promotions
With your consent, we may use your email address to send you promotional materials, newsletters, and updates about our products and services. You can opt-out at any time.
e. Analytics
We use non-personal information for analytics purposes to improve our Site, services, and user experience.
You can opt out of Google Analytics by blocking cookies in your browser or by installing the Google Analytics Opt-out Browser Add-on (tools.google.com/dlpage/gaoptout).
3. How We Share Your Information
a. Vendors and Groups
When you place an order, the vendor filling it and the group running the fundraiser can see your name, contact info and what you ordered, so they can get your order to you.
b. Service Providers
We may share your information with trusted third-party service providers to assist us in operating our Site, processing payments, and sending emails.
c. Legal Compliance
We may disclose your information if required by law or in response to a valid legal request.
4. Your Choices
a. Opt-Out
You can opt-out of receiving promotional emails by following the unsubscribe instructions provided in the email.
b. Account Information
If you manage a group or fundraiser you can review and update your account information by logging into your account on our Site.
5. Security
We implement security measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. The effective date will be revised accordingly.
7. Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at info@fundcrew.ca.
Thank you for trusting FundCrew with your information.